We create a new model of care

Doktor24 is a health tech company and a digital care provider. Our company was created with the belief that to realize the full potential of digital tools we need to integrate digital and physical care. We break silos and build bridges to create a fully integrated digital care chain for all patients.

Platform24 makes the patient’s health journey easier

  • The patient can meet a doctor through chat, voice or video.
  • Open 24/7
  • If needed the patient can book a physical appointment in the app.
  • The chat is automatically transformed into a medical history presented to the physician.

We are an online care provide

  • 60 highly experienced specialist doctors.
  • 60% of all visits are solved online.
  • National network of physical care givers, lab sites, pharmacies and other contributors in the health network.
  • Our doctors take care of the patient from start to goal.

We cover the full health value chain by integrating digital and physical care

About us

  • Aleris X AB is a Swedish digital caregiver and integrated health platform company providing services under the brand name Doktor24.
  • Providing integrated care to thousands of patients each month.
  • 100,000+ automated AI patient dialogues.
  • Doktor24 today offers our services to multiple providers, public health care regions as well as private insurance companies.
  • Currently running operations in Sweden and Denmark with Norway starting up soon.

Who do we work with?

  • Insurance
    We add value to our insurance partners – from offering our service 24/7 to helping patients and customers get the right care at the right time. Through automatized processes and more affordable care we offer a more cost efficient solution.
  • Healthcare providers
    We help healthcare providers to reduce administration while giving their patients a smoother health care experience. Our specialist doctors staff our partners’ digital channels during the day, evening, night and/or weekends.
  • Pharmacies
    We help our pharmaceutical partners to strengthen their customer offerings by integrating digital and physical services. We create end-to-end patient pathways from first contact to drug delivery.
  • Public healthcare systems
    We work with several public healthcare systems in providing more affordable and accessible care. We integrate our platforms with national healthcare systems and databases to provide seamless patient journeys. All of our data, EMR entries and consultations are hence easily accessible nationally.
  • E-health companies
    Our AI-chatbot, medical history system and staffing service helps many e-health companies to improve their customer offerings by creating one integrated patient entry point.

Get in touch

Send an email to and we will get back to you.

Doktor24 hjälper dig

Med Doktor24 är det enkelt att träffa läkare, psykologer och sjuksköterskor. Vi ger dig medicinska bedömningar, råd och vård dygnet runt alla dagar i veckan. Om du har besvär som inte lämpar sig för ett läkarbesök online kan en av våra sjuksköterskor ge råd för hur du själv kan behandla åkomman eller guidar dig till rätt mottagning. Du är alltid välkommen till oss på Doktor24, när och där du behöver vård. Smidigt och tillgängligt som det ska vara.